Development & Communications Coordinator

• Position Type Full Time
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Position Title: Development & Communications Coordinator
Classification: Exempt

Position Summary & Objectives
The Development & Communications Coordinator provides support for multiple stakeholders on all donor and member-related activities and initiatives, including but not limited to proposal development, membership acquisition and renewal campaigns, executing the annual fund campaign, gift entry and acknowledgment and participation in donor events. The Development & Communications Coordinator is also responsible for coordinating all marketing and promotional efforts to ensure that general marketing efforts adhere to schedule and align in content and tone, with solicitation and development approaches.
The main objective for this position is to successfully execute all tasks required to support Historic Bethlehem Museums and Sites (HBMS) donor development strategy and to develop, execute, measure and refine multi-touch fundraising campaigns, grant applications and reporting, and general communications while growing HBMS audience and enhancing donor relationships.

Essential Functions and Responsibilities
Development

• Process gifts, enter gift information into Raiser’s Edge and ensure donor profiles are accurate and timely
• Execute membership acquisition campaigns and monthly renewal solicitations accurately and on schedule
• Create written correspondence to acknowledge all cash and in-kind gifts in a timely fashion in keeping with donor-centered fundraising practices
• Create targeted membership and development solicitation outreach pieces through eblasts, website, and site locations through a scheduled communications calendar in collaboration with the Managing Director
• Maintain HBMS’ grant calendar and ensure timely submission of proposals and reports to funders
• Assist with the grant submission process including preparation of documents for submission, report generation and grant writing
• Research individual and institutional prospects to aid the leadership team in securing contributing support for the HBMS mission
• Prepare confidential donor and prospect reports, using both internal and external sources
• Membership-related activities such as placing phone calls to current and lapsed members and providing training to frontline staff on membership conversion
• Develop and maintain collateral, reports, and correspondence that will assist in outreach, donor requests, and acknowledgements
• Handle incoming telephone/email inquiries from membership base, board members, and collaborators
• Plan, organize, and execute donor events for Vice President, President, and Director of Philanthropy

Communications

• Work with PR firm to review and edit marketing copy for HBMS website, advertisements, press releases, e-blasts, blogs, and various written communications pieces
• Execute marketing and advertising campaigns for programs, lectures, and special events by:
  o Working with Freelance designers to create designs for invitations and advertisements from draft through distribution.
  o Communicating with sponsors, printers and publishers to create and promote marketing materials
  o Tracking and ensuring fulfillment of ad schedules for media sponsorship compliance
  o Review Social Media campaigns for consistency and accuracy
• Ghost-write speeches, blog posts, or articles for executive staff
• Work with the Database Manager to create compelling, customized communication that increases donor support and volunteer engagement and broadens the HBMS audience
• Research, learn and implement new marketing tools and opportunities to enhance outreach
• Implement tracking mechanisms such as Google Analytics and other tools to monitor marketing costs and analyze the effectiveness of various marketing and advertising campaigns

Required Knowledge and Experience

• Bachelor’s degree (preferred)
• 2+ years experience in non-profit, communications, or development related position
• Proficiency in Microsoft applications – Excel, PowerPoint and Word
• Strong creative writing skills
• Familiarity with traditional and digital marketing tools
• Experience with research and data-based reporting
• Able and willing to work all major HBMS events which are typically held on weekends and evenings, including set-up and break down of the event
  Position Success Factors
• Strong relationship building skills to establish and maintain positive working relationships with internal colleagues, volunteers, donors, board members, visitors, community partners and media contacts
• Strong written communication skills to write compelling marketing copy that conveys the passion and mission of HBMS
• Strong attention to detail to ensure accurate reporting and maintenance of donor records
• Excellent problem-solving skills to independently troubleshoot minor issues while recognizing situations that require escalation
• High level of flexibility and collaboration to effectively work in a small team environment
• Exceptional organizational abilities to simultaneously manage a variety of assignments and adhere to deadlines

Reporting Relationships:
The Development and Communications Coordinator reports to the VP/Managing Director, and works closely with the CEO/President, full-time staff, contracted public relations firm, and freelance designers/ videographers.

Work Environment and Physical Demands
Duties of this position are performed in an office setting as well as at various HBMS historical sites. The position frequently requires standing, sitting, reaching, bending, walking and climbing stairs. The position also requires the ability to lift or carry items weighing up to 50 pounds.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time.

HBMS considers individuals for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation or any other legally protected status.
HBMS considers individuals for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation or any other legally protected status.