We are looking for talented individuals to join the team and support the mission of Historic Bethlehem Museums & Sites. Check out our opportunities for careers, volunteering, and internships below.
Have a passion for your community?
Visitor Services Associate (Part Time, Multiple Positions Available)
Visitor Services Associate supports the mission of Historic Bethlehem and assists at the Visitor Center & Museum Store.
Historic Bethlehem Museums & Sites is seeking a Visitor Services Associate for the Historic Bethlehem Visitor Center and Museum Store in Historic Downtown Bethlehem, PA. The organization cares for 20 historic sites, including two National Historic Landmarks, and provides public offerings through walking and custom tours year-round. Historic Moravian Bethlehem has been designated as a National Historic Landmark District and been placed on the US Tentative List for eventual nomination to the UNESCO World Heritage List.
This position is responsible for increasing visitor awareness of the National Historic Landmark District including the museums and sites, local events, and local businesses. This position requires sales appitude and focuses on selling HBMS museum/tour admission, along with special events and merchandise. The successful candidate is independent, outgoing, and comfortable working with the general public. Through friendly and energetic interaction, the successful candidate will increase revenue which supports Historic Bethlehem Museums & Sites.
- Initiate and complete sales transactions with visitors - this includes greeting every customer, suggesting purchases, encouraging sales of tours, museum admission, and store merchandise, and upselling at point of sale to include donations.
- Promote overall HBMS support (memberships, donations, in-kind support, merchandise transaction round-ups, and solicitation of special events).
- Ability to work in Point of Sale System to include: entry of merchandise, inventory control, and generation of sales reports.
- Answer phone inquiries.
- Independently complete customer transactions promptly and accurately.
- Request and record visitor information for enhanced marketing and outreach efforts.
- Ensure that all displays and supplies are well stocked at all times.
- Ensure that the store is neat and orderly at all times.
- Maintain and report accurate visitation statistics.
- Sharing information about downtown activities, shops, museums, and restaurants.
- Ensure every guest receives high quality customer service.
- Other duties as assigned.
- Must be at least 18 years of age.
- Previous experience with merchandise and cash-handling.
- Willingness and ability to work weekends and evenings.
- Must be able to lift 50 lbs and move display pieces.
- Ability to work as a team player and maintain a high standard of accountability.
- Previous non-profit, customer service, retail or museum experience preferred.
- Ability to inspire the public to learn about our local history.
- High energy – must be able to work in a fast-paced environment.
- Demonstrate a sense of humor and delight in working with the general public.
- Work with a high level of integrity and flexibility to enhance visitor and donor satisfaction.
- Proficient computer skills and demonstrate ability to master new programs quickly.
- Exceptional oral communication skills.
This position primarily reports to the Visitor Center & Museum Store Coordinator, but also reports to Vice President and Managing Director.
Interested applicants should send a cover letter and resume to LoriAnn Wukitsch
Note: This is a part time position.
Museum Teacher (Part Time)
Museum teachers support the mission of Historic Bethlehem and bring history to life by educating the public about Bethlehem's rich heritage.
- Facilitate learning experiences at Historic Bethlehem Museums & Sites
- Implement educational outreach programs at area schools
- Understand thoroughly educational program content
- Manage groups of up to 25 school students and their chaperones
- Provide safe and encouraging active learning experiences for children of all ages
- Professional knowledge of best practices in K-8 education
- Bachelor's Degree in elementary education
- One-year experience teaching K-8 students
- Possesses exceptional ability to relate to children and colleagues
- High energy
- Flexibility and strong interpersonal skills
- Ability to walk and stand for up to three hours
- Ability to wear period-appropriate attire during program
All candidates are required to pass Child Abuse Clearance Act 151, FBI Fingerprint Clearance Act 114, and PA State Police Act 34 background checks.
Interested applicants should send a cover letter and resume to Lindsey Jancay
Note: This is a part time position.
Donate your time and talents!
Give back to your community and become a volunteer at Historic Bethlehem Museums & Sites!
A wide variety of volunteer opportunities will use your skills, pique your interest, and help us bring history to life.
See the opportunities below or contact us with your own volunteer project idea. Hours are flexible.
Watch Head Burnside Volunteer Gardener, Pat Corpora, speak with Mike McGrath from PBS39/WLVT's You Bet Your Garden about:
- The history of Burnside's fabulous garden
- What we plant there today
- And how you can get involved!
"I've been a volunteer at the Historic Bethlehem Visitor Center for nine years. Not only have I felt that I was doing my small part to support preserving Bethlehem's rich history, but, I've also enjoyed the opportunity to work with a lot of wonderful, dedicated people and to meet, talk to and personally welcome many visitors to our city. All in all, a lot of fun and very rewarding." - Jack K.
"Being a part of Historic Bethlehem has been a memorable and enriching experience. As a volunteer, I have been able to learn more about history and more about myself. The memories I have made here from working at the Blueberry Festival and in the Visitor Center have been worth every minute of my time." - Hannah B.
- Wear period appropriate costume when necessary
- Must have ability to provide exceptional guest experience
- Punctuality and dependability are a must
Complete the form below and a staff member will be in contact with you. Under the age of 18? Complete the form below, have it signed by a parent or guardian, and bring it with you to your first shift. Underage volunteers MUST have a complete form in order to volunteer.
The Historic Bethlehem Visitor Center welcomes volunteers interested in customer service experience.
Volunteers greet customers, answer questions about Historic Bethlehem Museums & Sites tours and offerings, and provide visitors with information on the greater Lehigh Valley area.
The museum host/hostess provides a welcoming atmosphere for museum visitors.
They are responsible for monitoring collections, assisting with daily museum operations and special events, and answering questions.
Docents & tour guides introduce museum guests to the heritage stories they find at our many historic sites. They may also be trained to provide seasonal tours.
Volunteers interested in being trained as docents will undergo site specific training enabling them to provide guests with engaging tours of the displayed collections.
The Colonial Garden at Burnside Plantation
The Colonial Garden at Burnside Plantation on Schoenersville Road in Bethlehem is offering gardening opportunities to individuals interested in planting and tending this wonderful historical colonial garden. The garden is planted with heirloom seeds and plants and everything is grown organically, as would have been done in the colonial period. Plants, seeds, and compost are provided at no cost and gardeners share fresh produce from the garden.
The Burnside Gardening group is full for the 2020 season, please consider volunteering in another area to support Historic Bethlehem Museums & Sites!
This opportunity is great for groups!
Help us keep our sites looking their best by assisting with:
- post event cleaning
- regular landscaping
- routine walkthroughs to collect trash and recycling
Festivals & Events
Historic Bethlehem hosts a number of special events and festivals, such as the Blueberry Festival and the Turkey Trot that rely on the dedication and expertise of our many skilled volunteers.
Tasks include event set-up and administration as well as other event-specific needs.
Volunteers who are interested in event planning and administration can become special committee liaisons.
They attend meetings and assist with the planning and implementation of Historic Bethlehem's special events.
Holiday Museum & Historic Site Interpreter
- Conduct tours through museum, historic sites from script to visitors.
- Share information regarding the mission of HBMS, present opportunities for support and educational and special event activities to the guests. Collect visitor statistics and encourage feedback on social media and HBMS website.
- Possess the ability to lead group tours and answer questions regarding our local history and sites, as well as conduct walk-through of galleries and report any issues to museum site manager.
- Must be capable of skillfully dealing with diversity of visitors under a variety of circumstances and communicate emergency management procedures to guests.
- Monitor visitor activities to ensure compliance with museum standards and security of guests and sites.
We at Historic Bethlehem Museums & Sites offer an array of internship opportunities that give students the educational tools to be successful in their careers.
"I was lucky to have the opportunity to be Historic Bethlehem’s Collections & Exhibitions and Programming intern in the spring and summer of 2019 after a few months of volunteering. While working with Director of Collections and Programming Lindsey Jancay and Programming Coordinator Alecia Caballero, I was able to put my classroom studies into action and learn about museum studies, history, and much more through hands-on, positive experiences. I see my time at Historic Bethlehem as some one of the most formative experiences in my college education, and I am proud to have been able to learn more about my community while helping others learn along the way." -Elizabeth H., Moravian College
Please submit your resume and cover letter to Alecia Caballero. Your application will be considered incomplete until your resume and cover letter have been submitted.
- Complete Intern Interest Form Below
- Cover Letter
- Departmental or college/university internship requirements and guidelines
Applications for internships are accepted throughout the year.
Available Internship Positions:
The Administrative Intern will work directly with the Historic Bethlehem Museums & Sites Office Manager and support the President and Vice President of Historic Bethlehem Museums & Sites. They will assist with the preparation for the Blueberry Festival in July, including inventory tracking and facilitating wrap up meetings. Interns will gain experience with data entry, file management, calendar management, and administrative tasks in a non-profit setting.
The Collections Management Intern assists the curator in a variety of collection related tasks. Historic Bethlehem’s collection of over 60,000 artifacts is housed primarily in the state-of-the-art vault located at Kemerer Museum of Decorative Arts. The Collections Management Intern will learn to use the latest version of Past Perfect to update and maintain records on the collection. He or she must be detail oriented and comfortable conducting research on artifacts using our research library and online resources. Special Projects in the collection include working with the Elizabeth Johnston Prime’s Dollhouse Collection or the Bethlehem Steel Photo Archive.
The database intern position is for the individual who is interested in attaining on-the-job experience in data entry, data clean up and organization, data analysis, data integration, and database management systems and will assist with documenting processes and procedures in the data collection and analysis for HBMS visitors and members, compiling monthly membership reporting, and assembling mailings. This intern will contribute to a long-term data depending on the need of HBMS and that applicant’s skillset. The successful applicant will be highly organized, detail oriented, and experienced in Excel. This opportunity is for 10 -12 hours a week, 9am to 5pm, Monday through Friday.
Development and Fundraising
The Development and Fundraising Intern will work directly with the Director of Development to assist in non-profit donor development. Interns will be also be tasked with planning the annual Kemerer Society Reception, a key major donor event in October. They will assist with member appreciation and solicitation at the annual Blueberry Festival in July and Musikfest in August.
Education and Tour Management
The Education and Tour Management Intern will work directly with the Museum Sites & Education Manager. Intern duties will include outreach to school groups, summer camps, and Boy & Girl scout groups to promote summer educational programming. Intern duties also include assisting in the evaluation of educational programs and public tours and the creation of materials for the promotion of tours and programs. A successful applicant for this position will be able to work with both children and adults in an educational setting, be highly organized, and have strong verbal and written communication skills.
The event coordination intern will work side-by-side with the Special Events Manager to schedule and organize the details of special events at all of Historic Bethlehem’s sites, including developing promotional opportunities and marketing events to local communities. Interns will gain understanding in planning, organizing, and overseeing an event from the initial stages, including sponsorship requests, through the execution of the event. The successful applicant will be highly organized with exceptional customer service skills and a professional interest in event coordination.
The Exhibition Design Intern will work with the Director of Collections and Exhibitions to plan and execute exhibitions from the design phase to installation. The Exhibition Design Intern will work with design programs to plan exhibitions of a range of artifacts, from large maps to small objects and is expected to assist with installations in several historic locations where he/she will learn the proper handling and display processes for historic artifacts and fine art. The Exhibition Design Intern will prep exhibit furniture, and design informative panels and gallery guides.
Finance and Accounting
Finance and Accounting Interns will work directly with the Director of Finance. They will assist with the cash/accounting preparation for the Apple Days Festival in September. Interns will gain experience with data entry and basic accounting in a non-profit setting, and will gain skills in data entry, QuickBooks and Excel. They will also gain valuable exposure to non-profit accounting, including the concept of restricted funds.
The graphic design intern will gain experience designing a wide variety of materials. Frequently included are promotional posters, fliers, logos, invitations, rack cards, brochures, and website graphics, print ads for newspapers and popular magazines, as well as curatorial design elements for exhibitions. This fast paced internship is best for students in their Junior or Senior year of college. Knowledge of InDesign and Photoshop are required. A successful applicant will be able to demonstrate strong creative and copywriting skills.
Heritage Tourism and Retail Sales
The Heritage Tourism and Retail Sales Intern will work directly with the Visitor Center and Museum Store Coordinator. The Heritage Tourism and Retail Sales Intern will gain experience in managing front-end customer service and sales in a nonprofit museum environment. Students will learn how to provide exceptional customer service, encourage sales to increase funding for the mission, promote tours and site visits, and ensure a positive experience with Historic Bethlehem Museums & Sites. A successful applicant in this position will have excellent customer service and communication skills and a professional interest in business or hospitality/tourism management.
Historic Site and Volunteer Management
The Historic Site Management intern will learn how to operate a museum site including visitor operations and experience, maintenance, staff scheduling and management, marketing, outreach, and point of sale. The successful applicant will have a strong customer service background and excellent problem solving and organizational skills. This internship is ideal for individuals with history, anthropology, and hospitality/tourism management backgrounds. The opportunity to organize and manage volunteers for a large event is available during each semester.
Marketing and Social Media
The marketing and social media intern position is for the individual interested in attaining on the job experience managing social media, acquiring marketing quality promotional information and photographs, website management, email marketing, event promotion through press releases and community bulletin boards, and advertising. A successful applicant for this position will be able to formally communicate with the public and have excellent professional and customer service skills. Strong writing skills are required.
The Museum Programming Intern will work directly with the Programming Coordinator and assist in program development and administration, outreach, and marketing initiatives relating to programming. They will assist with both children’s and adult programming at Blueberry Festival in July and programming for Musikfest in August. They may be asked to assist with the implementation of a variety of programs, including Design After Dark, the Single Sisters' Series, and Free Sundays at the Museum as needed. Interns will gain experience planning and executing a museum program.