Historic Bethlehem Museums & Sites

In association with the Smithsonian Institution

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Career Opportunities


Have a passion for your community?

We are looking for talented individuals to join the team and support the mission of Historic Bethlehem Museums & Sites. Check out our opportunities for careers, volunteering, and internships below.

Careers

"Working for Historic Bethlehem Museums & Sites was an amazing opportunity to relate the abundant history, both Moravian and Industrial to the many visitors coming to our town. I was able to be a docent at the Moravian Museum of Bethlehem and the Kemerer Museum of Decorative Arts, facilitate our walking tours, host bus tours at Christmas, and engage schoolchildren in the history of Burnside Plantation and Bethlehem Steel. Questions from these tours always inspired me to delve deeper into the past to be able to be a better guide. Meeting similarly minded people who shared this passion enhanced the experience.”
- Kathy Z., Former Guide

Coordinator of Museum Collections and Public Programs (Part Time)

The Coordinator of Museum Collections and Public Programs is responsible for the care of museum collections, public program facilitation, and day-to-day operational oversight of the Kemerer Museum of Decorative Arts.

Description

The Coordinator of Museum Collections and Public Programs is responsible for the care of museum collections, public program facilitation, and day-to-day operational oversight of the Kemerer Museum of Decorative Arts.

The main objectives for this position are to:

  • Effectively manage the KMDA facility, program offerings, staff, and volunteers to ensure a positive experience for all visitors.
  • Work with the Director of Collections & Programming and community partners to develop engaging, mission-aligned public program offerings, specifically for endowed program series for adults and children.
  • Work with the Director of Collections & Programming, volunteers, and interns to ensure +60,000artifacts and over 10,000 photographs are properly cared for and accessible.

Responsibilities

  • Open and close the museum per established HBMS procedures
  • Ensure cleanliness and readiness for visitors, special programs, and site rentals and coordinate the inventory and reorganization of collections storage areas.
  • Work with Director of Collections & Programming to facilitate training sessions for new and current docents, staff, and volunteers
  • Review docent performance and provide feedback in the spirit of continuous learning
  • Coordinate museum staffing during open hours of operation
  • Conduct tours as needed
  • Manage admission and store sales at the site and promote HBMS support by way of membership, donations, and in-kind support
  • Work with the Director of Collections & Programming to develop, implement, and facilitate in-person and virtual programs to engage new and sustaining existing audiences
  • Assist with the promotion of programs via website updates, eblasts, press outreach, and social media
  • Expand collaborative relationships with a wide range of community partners who align with the HBMS Strategic Plan-negotiate contracts and coordinate timely expense requests and payments
  • Process acquisition and loan paperwork
  • Contribute to virtual exhibition materials and finding aids to ensure accessibility

Requirements

  • Minimum two years’ experience in a visitor/community outreach role
  • Bachelor’s degree (preferred)
  • Museum and/or collection-based experience (experience with Past Perfect a plus)
  • Proficiency in Microsoft Office applications
  • Project management or event planning

Position Success Factors

  • Strong relationship-building skills to establish and maintain positive working relationships with internal colleagues, volunteers, donors, visitors, and community partners
  • Strong coaching skills to train and motivate a volunteer team
  • High level of flexibility and collaboration to effectively work in a small team environment
  • Excellent problem-solving skills to diplomatically handle client/guest issues and independently troubleshoot situations, while recognizing when escalation is warranted
  • Strong attention to detail to anticipate logistical challenges, make appropriate recommendations, and ensure a high-quality visitor experience
  • Passion and enthusiasm for public engagement

Reporting Relationship

This position reports to the Director of Collections and Programming. This position is also responsible for the day-to-day oversight of docents and other volunteers, ranging from 2-12 individuals at any given time.

Work Environment and Physical Demands

Duties of this position are performed in an office setting as well as at various HBMS historical sites. The position frequently requires standing, sitting, bending, walking, and climbing stairs. The position also requires the ability to lift or carry items weighing up to 50 pounds.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time.

HBMS considers individuals for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation or any other legally protected status.

To Apply

Interested applicants should send a cover letter and resume to Lindsey Jancay.

Note: This is a part time position.

Museum Storyteller (Part Time)

Museum Storytellers provide a vital and engaging visitor experiences by delivering unique high-quality tours at the Moravian Museum and nearby historic sites.This position is perfect for curious researchers who wish to share their findings through engaging and innovative methods of storytelling. Museum Storytellers enthusiastically share the history of Bethlehem and engage visitor groups of all ages and connect them to the exhibit content in the museum. Storytellers will receive training and are expected to be able to discuss sensitive historical topics with visitors in a respectful and personable manner. Museum Storytellers receive access to conduct research and are encouraged to pursue the untold stories of Bethlehem. They assist with the mission of HBMS in bringing history to life by educating the public about Bethlehem’s rich heritage.

Responsibilities

  • Learn history and exhibition information to provide visitors a fun and engaging tour experience at the museum.
  • Research and propose new tours/content to incorporate untold or overlooked histories
  • Contribute to the development of new tour scripts
  • Work with the storyteller cohort and Education Manager to establish 3-4 training sessions for docents and guides on best practices for museum education and tours
  • Promote current & upcoming tours, exhibits, and events at all HBMS sites.
  • Share museum guidelines with visitors to maintain the safety of visitors and the collections when providing a tour.
  • Consistent availability is expected for scheduled museum open hours on weekends. Additional availability on weekdays for private group tours is preferable.

Requirements

  • Able to present information with a focus on enthusiasm, accesibility, and visitor engagement.
  • Able to adapt presentation as needed to engage diverse groups of visitors of all ages.
  • Able to discuss sensitive historic topics with visitors and answer difficult questions respectfully.
  • Preferred -Experience in museum education, as a guide for a museum or historic walking tour and/or experience with theatrical performance

Work Environment and Physical Demands

Duties of this position are performed in a museum setting as well as at various HBMS historic sites. The position frequently requires standing, sitting, bending, walking and climbing stairs.

To Apply

Interested applicants should send a cover letter and resume to Keith Sten and Lindsey Jancay.

Note: This is a part time position.

Visitor Services Associate (Part Time, Multiple Positions Available)

Visitor Services Associate supports the mission of Historic Bethlehem and assists at the Visitor Center & Museum Store.

Description

Historic Bethlehem Museums & Sites is seeking a Visitor Services Associate for the Historic Bethlehem Visitor Center in Historic Downtown Bethlehem, PA. The organization cares for 20 historic sites, including two National Historic Landmarks and provides public offerings through walking and custom tours year-round. Historic Moravian Bethlehem has been designated as a National Historic Landmark District and been placed on the US Tentative List for eventual nomination to the UNESCO World Heritage List.

This position is responsible for increasing visitor awareness of the National Historic Landmark District including the museums and sites, local events, and local businesses. This is a visitor and customer service focused position with sales transactions including merchandise, museum and tour admission. The successful candidate is independent, outgoing, and comfortable working with the general public. Through friendly and energetic interaction, the successful candidate will increase revenue which supports Historic Bethlehem Museums & Sites.

Responsibilities

  • Initiate and complete sales transactions with visitors - this includes greeting every customer, suggesting purchases, encouraging sales of tours, tickets and store merchandise, and upselling at point of sale
  • Promote overall HBMS support (memberships, donations, in-kind support, merchandise transaction round-ups and solicitation of special events)
  • Answer phone inquiries
  • Independently complete customer transactions promptly and accurately
  • Request and record visitor information for enhanced marketing and outreach efforts
  • Ensure that all displays and supplies are well stocked at all times and the store is neat and orderly
  • Maintain and report accurate visitation statistics
  • Share information about downtown activities, shops, museums and restaurants
  • Ensure every guest receives high quality customer service
  • Other duties as assigned

Requirements

  • Must be at least 18 years of age.
  • Previous experience with merchandise and cash-handling.
  • Willingness and ability to work weekends and evenings.
  • Must be able to lift 50 lbs and move display pieces.
  • Ability to work as a team player and maintain a high standard of accountability.

Desired Skills

  • Previous non-profit, customer service, retail or museum experience preferred.
  • Ability to inspire the public to learn about our local history.
  • High energy – must be able to work in a fast-paced environment.
  • Demonstrate a sense of humor and delight in working with the general public.
  • Work with a high level of integrity and flexibility to enhance visitor and donor satisfaction.
  • Proficient computer skills and demonstrate ability to master new programs quickly.
  • Exceptional oral communication skills.

Reporting Relationship

This position primarily reports to the Visitor Center & Museum Store Coordinator.

To Apply

Please submit resume, cover letter, and availability to Tavia Minnich.

Note: This is a part time position.

Museum Teacher (Part Time)

Museum teachers support the mission of Historic Bethlehem and bring history to life by educating the public about Bethlehem's rich heritage.

Responsibilities

  • Facilitate learning experiences at Historic Bethlehem Museums & Sites
  • Implement educational outreach programs at area schools
  • Understand thoroughly educational program content
  • Manage groups of up to 25 school students and their chaperones
  • Provide safe and encouraging active learning experiences for children of all ages

Requirements

  • Professional knowledge of best practices in K-8 education
  • Bachelor's Degree in elementary education
  • One-year experience teaching K-8 students

Desired Skills

  • Possesses exceptional ability to relate to children and colleagues
  • High energy
  • Flexibility and strong interpersonal skills
  • Ability to walk and stand for up to three hours
  • Ability to wear period-appropriate attire during program

Background Check

All candidates are required to pass Child Abuse Clearance Act 151, FBI Fingerprint Clearance Act 114, and PA State Police Act 34 background checks.

To Apply

Interested applicants should send a  cover letter and resume to Lindsey Jancay

Note: This is a part time position.

Internships

We at Historic Bethlehem Museums & Sites offer an array of internship opportunities that give students the educational tools to be successful in their careers.

"Working at Historic Bethlehem was such an incredible opportunity. Despite a pandemic, I had the opportunity to work both remotely and in person, and gained many valuable skills working with volunteers and local businesses.”
-
Isabel B., Special Events Intern Fall 2020, Lehigh Valley University Student

"I was lucky to have the opportunity to be Historic Bethlehem’s Collections & Exhibitions and Programming intern in the spring and summer of 2019 after a few months of volunteering. While working with Director of Collections and Programming Lindsey Jancay and Programming Coordinator Alecia Caballero, I was able to put my classroom studies into action and learn about museum studies, history, and much more through hands-on, positive experiences. I see my time at Historic Bethlehem as some one of the most formative experiences in my college education, and I am proud to have been able to learn more about my community while helping others learn along the way."
-Elizabeth H., Moravian College

To Apply:

Please submit your resume and cover letter through our web form below. Your application will be considered incomplete until your resume and cover letter have been submitted.

Required Documentation

  • Complete Intern Interest Form Below
  • Resume
  • Cover Letter
  • Departmental or college/university internship requirements and guidelines

Applications for internships are accepted throughout the year. 

Available Internship Positions:

Administrative

The Administrative Intern will work directly with the Historic Bethlehem Museums & Sites Office Manager and support the President and Vice President of Historic Bethlehem Museums & Sites. They will assist with the preparation for the Blueberry Festival in July, including inventory tracking and facilitating wrap up meetings. Interns will gain experience with data entry, file management, calendar management, and administrative tasks in a non-profit setting.

Collections Management

The Collections Management Intern assists the curator in a variety of collection related tasks. Historic Bethlehem’s collection of over 60,000 artifacts is housed primarily in the state-of-the-art vault located at Kemerer Museum of Decorative Arts. The Collections Management Intern will learn to use the latest version of Past Perfect to update and maintain records on the collection. He or she must be detail oriented and comfortable conducting research on artifacts using our research library and online resources. Special Projects in the collection include working with the Elizabeth Johnston Prime’s Dollhouse Collection or the Bethlehem Steel Photo Archive.

Community Outreach and Volunteer Management

The Community Outreach and Volunteer Management Intern will assist the Director of Outreach and Visitor Services to develop a successful community outreach strategy and volunteer program. The successful applicant will have a strong customer service background and excellent problem solving and organizational skills. This internship is ideal for individuals with communications and hospitality/tourism management backgrounds. The opportunity to organize and manage volunteers for a large event is available during each semester.

Database Management

The database intern position is for the individual who is interested in attaining on-the-job experience in data entry, data clean up and organization, data analysis, data integration, and database management systems and will assist with documenting processes and procedures in the data collection and analysis for HBMS visitors and members, compiling monthly membership reporting, and assembling mailings. This intern will contribute to a long-term data depending on the need of HBMS and that applicant’s skillset. The successful applicant will be highly organized, detail oriented, and experienced in Excel. This opportunity is for 10 -12 hours a week, 9am to 5pm, Monday through Friday.

Development and Fundraising

The Development and Fundraising Intern will work directly with the Director of Development to assist in non-profit donor development. Interns will be also be tasked with planning the annual Kemerer Society Reception, a key major donor event in October. They will assist with member appreciation and solicitation at the annual Blueberry Festival in July and Musikfest in August.

Education and Tour Management

The Education and Tour Management Intern will work directly with the Museum Sites & Education Manager. Intern duties will include outreach to school groups, summer camps, and Boy & Girl scout groups to promote summer educational programming. Intern duties also include assisting in the evaluation of educational programs and public tours and the creation of materials for the promotion of tours and programs. A successful applicant for this position will be able to work with both children and adults in an educational setting, be highly organized, and have strong verbal and written communication skills.

Event Coordination

The event coordination intern will work side-by-side with the Special Events Manager to schedule and organize the details of special events at all of Historic Bethlehem’s sites, including developing promotional opportunities and marketing events to local communities. Interns will gain understanding in planning, organizing, and overseeing an event from the initial stages, including sponsorship requests, through the execution of the event. The successful applicant will be highly organized with exceptional customer service skills and a professional interest in event coordination.

Exhibition Design

The Exhibition Design Intern will work with the Director of Collections and Exhibitions to plan and execute exhibitions from the design phase to installation. The Exhibition Design Intern will work with design programs to plan exhibitions of a range of artifacts, from large maps to small objects and is expected to assist with installations in several historic locations where he/she will learn the proper handling and display processes for historic artifacts and fine art. The Exhibition Design Intern will prep exhibit furniture, and design informative panels and gallery guides.

Finance and Accounting

Finance and Accounting Interns will work directly with the Director of Finance. They will assist with the cash/accounting preparation for the Apple Days Festival in September. Interns will gain experience with data entry and basic accounting in a non-profit setting, and will gain skills in data entry, QuickBooks and Excel. They will also gain valuable exposure to non-profit accounting, including the concept of restricted funds.

Graphic Design

The graphic design intern will gain experience designing a wide variety of materials. Frequently included are promotional posters, fliers, logos, invitations, rack cards, brochures, and website graphics, print ads for newspapers and popular magazines, as well as curatorial design elements for exhibitions. This fast paced internship is best for students in their Junior or Senior year of college. Knowledge of InDesign and Photoshop are required. A successful applicant will be able to demonstrate strong creative and copywriting skills.

Heritage Tourism and Retail Sales

The Heritage Tourism and Retail Sales Intern will work directly with the Visitor Center and Museum Store Coordinator. The Heritage Tourism and Retail Sales Intern will gain experience in managing front-end customer service and sales in a nonprofit museum environment. Students will learn how to provide exceptional customer service, encourage sales to increase funding for the mission, promote tours and site visits, and ensure a positive experience with Historic Bethlehem Museums & Sites. A successful applicant in this position will have excellent customer service and communication skills and a professional interest in business or hospitality/tourism management.

Marketing and Social Media

The marketing and social media intern position is for the individual interested in attaining on the job experience managing social media, acquiring marketing quality promotional information and photographs, website management, email marketing, event promotion through press releases and community bulletin boards, and advertising. A successful applicant for this position will be able to formally communicate with the public and have excellent professional and customer service skills. Strong writing skills are required.

Museum Programming

The Museum Programming Intern will work directly with the Programming Coordinator and assist in program development and administration, outreach, and marketing initiatives relating to programming. They will assist with both children’s and adult programming at Blueberry Festival in July and programming for Musikfest in August. They may be asked to assist with the implementation of a variety of programs, including Design After Dark, the Single Sisters' Series, and Free Sundays at the Museum as needed. Interns will gain experience planning and executing a museum program.

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74 West Broad Street, Suite 310, Bethlehem, PA 18018 | Phone: 610-882-0450 | FAX: 610-882-0460 | info@historicbethlehem.org

Historic Bethlehem Partnership, Inc. is a not-for-profit 501(c)(3) organization. Registration and financial information about Historic Bethlehem Partnership, Inc. may be obtained from the Pennsylvania Department of State by calling toll-free, within Pennsylvania, 1-800-732-0999, or on the web at www.dos.state.pa.us. Registration does not imply endorsement.